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On environmental matters, Amadeus continued its commitment to optimise operational performance and improved the energy efficiency per transaction processed by 8%. In addition, electricity consumption per employee was reduced for the second consecutive year.

Despite increased business operations, Amadeus reduced its overall CO2 emissions by more than 5% in 2011, due both to improved energy efficiency and increased use of renewable energy in the company’s largest sites.

Amadeus subscribed to the Global Code of Ethics for Tourism, thus pledging to uphold, promote and implement the values of responsible and sustainable tourism development. The Code, adopted in 1999 by the United Nations World Tourism Organisation (UNWTO) General Assembly and endorsed by the UN General Assembly in 2001, is a set of principles designed to guide the development of tourism in a way that maximises the socio-economic benefits of the sector, whilst minimising negative impacts.

Crisis relief has also received increased support from Amadeus. The initiatives developed during 2011 include Corporate Responsibility activities aimed at reducing the effects on the population of natural disasters such as the earthquake in Haiti [see more details at Amadeus in Haiti short video], floods in Bangkok and Australia, the Japanese Tsunami and Sendai earthquake, the typhoon in the Philippines and the crisis in the Horn of Africa.

“At Amadeus we believe our expertise in the travel industry combined with our staff’s motivation to make a difference provides a perfect platform to improve our environmental performance and support the communities in which we operate,” says Tomás López Fernebrand, Senior Vice President, General Counsel and Corporate Secretary. “This is a mission where every effort is needed and welcomed. We are committed to further promote and facilitate this kind of initiative.”

The Amadeus Corporate Responsibility Report follows the Global Reporting Initiatives (GRI) Guidelines which set a framework for organisations to disclose their economic, environmental, and social performance, in a transparent manner. GRI awarded the Amadeus latest CR report the highest possible grade (A+).